About Ingrid Cliff
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Ingrid Cliff owns and runs Heart Harmony - a specialist small business consultancy. Ingrid believes there are no small businesses - only small ideas. Heart Harmony is passionate about business and marketing planning, customer acquisition through powerful writing and web copy, and creative and productive employees through human resource management.
Ingrid writes a detailed free weekly e-newsletter specifically for small business. Ingrid's blog is a rich and heady blend of small business ideas, trends, tips, strategies and tactics to help you align your business for success in thought, word and deed. |
Author Personal Website:
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Ingrid Cliff's Facebook Page
Ingrid's Facebook page - an eclectic mix of people, favorites and information |
Author Business Website(s):
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Heart Harmony - Small Business Ideas
A great blend of articles, tips, strategies and resources for small business in the areas of marketing, planning, human resources, copywriting and personal leadership. |
Author Blog(s):
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Small Business Ideas
Regular tips and reflections on growing your business. There are no small businesses - only small ideas! |
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1. Social Media - Business Gets Social
Here is your crash course in small business marketing in 2008 - Web 2.0 for business.... |
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2. What Is A 360 Degree Employee Performance Review
What is a 360 degree employee performance review and how to create one that boosts not kills productivity.... |
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3. Why Do I Need An Employee Manual
Most small businesses don't have an employee manual when they hire their first employees ... but they should. This article explains what they are and what should go in one.... |
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4. Remember - You Want A Result
Here are 5 areas small businesses often spend money on without checking if they are getting results for their investment.... |
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5. How To Turn Around A Failing Business
No business wants to fail - so how can you turn around a failing business?... |
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6. Dealing With Rater Over-Confidence In Employee Performance Reviews
What should you do if your employee rates themselves as exceptional and you believe they are borderline in an employee performance review?... |
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7. Energy Conservation Isnt Just For Lightbulbs In Small Business
Small business women often are the worst conservationists. This article lifts the lid on why.... |
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8. What Are You Known For
Many small businesses struggle with defining their niche. This article takes you beyond traditional niche strategies and to the next level of niche identification.... |
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9. Planning - A Two To One Return On Investment
Strategic and business planning makes a difference - so why is it so hard to make time to do it?... |
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10. Auto-responders With Punch
Beginners guide to autoresponders for your business... |
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11. Turning Words Into Deeds
Business success is a function of thought word and deed. Discover how to turn words into actions... |
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12. Surviving Office Christmas Parties
Christmas parties are not all cheer for managers - discover how to organise and host a Christmas party that won't create long term problems for your business... |
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13. Words of Power
One of the key stages of business development is converting thought and strategy to words and images. This article helps businesses understand the elements of this critical stage.... |
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14. Think Your Business To Success
Business development can be described as aligning yourself in thought, word and deed. This article addresses the thought part of the business development process - ensuring your thinking and business strategy is clear.... |
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15. The 3 Steps To Business Success
There are only three steps to true business success. In this article learn the three steps and what goes into them to build your business.... |
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16. Successful Successions - Planning For The Changing Of The Guard
Succession planning is not just about planning for retirement or on selling a business, managers need to plan successions for everyday events such as holidays, promotions and resignations. This article gives tips and strategies on effectively planning for everyday successions.... |
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17. Managing The Generations
How Baby Boomers, Gen X & Gen Y can survive and thrive together in your workplace... |
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18. What Is Your Big Reason?
How to motivate employees to perform, people to buy and yourself to get out and do what you have been procrastinating on doing.... |
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19. Start From Wherever You Are
If you can't get moving towards your goals and dreams (whether in business or life) this article will help you get started ... from wherever you are.... |
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20. The Effect Of Elections On Small Business
What effects do elections have on business? Some effects are obvious and some a lot less obvious. In this article learn the effects and million dollar lessons that small business can take away from elections.... |
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21. Part-Time Employees - Full Time Headache?
Are part-time employees harder to manage than the rest of your workforce? How to manage your part-timers for maximum results.... |
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22. The Lost Art of Letter Writing
Putting pen to paper is one of the most powerful tools to gain new business. Learn some techniques to make your business writing easier and more effective.... |
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23. Extra! Extra! Read All About It!
Headlines sell... How to create tbe most powerful headline for your copy... |
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24. The Power of Personal Space
Your work area contributes to your productivity. In this article learn some strategies to build the productivity of you and your team through personal space.... |
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25. 10 Customer Service Tips To Build Loyal Customers
10 strategies to build loyal customers for your business.... |
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26. Recycled Articles: Write Them Once ... Use Them Hundreds of Times
Writing articles is one of the most powerful marketing strategies you can use ... but what else can you do with used articles?... |
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27. Fear + Self Esteem = Your Personal Success Level
How fear combines with your self esteem to limit your personal and business success... |
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28. End of Financial Year Review
The end of financial year is the time to not only review your balance sheets, but to review your beliefs that triggered these results.... |
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29. Job Interviews Made Easy
Tips for Managers when interviewing applicants so they can get the best possible staff.... |
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30. The Challenge of Blogging and Employees
Blogs, Instant Messaging and Email all have created new challenges in the workplace. This article helps Managers deal with these challenges.... |
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31. Hard Conversations - When the Soft Skills Suddenly Get Hard
How to have difficult conversations with employees.... |
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32. Is There a Perfect Job?
How to find your perfect job.... |
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33. Codes Of Conduct - How To Make Them Worth More Than The Paper They Are Written On
Establishing Codes of Conduct with Employees that set clear behaviour expectations is vital for positive employment relationships.... |
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34. Be Careful For What You Ask For
How to Program Your Mind for Success in Business and Life... |
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35. Looking for Love?
How who you love tells you about what you need to heal in yourself.... |
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36. The Power of Planning
In this article learn a simple planning process to gain clarity and focus for your business.... |
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37. Your Emotional Guidance System and Work
Your emotions and body can guide you to more effective business decisions - if you just listen.... |
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38. The Secret To Exceptional Staff Performance
There is only one secret to having your staff perform to their best possible level and that is ...... |
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39. Using Your USP to Hire Staff
Marketing and Human Resources have more in common than most people realise. Using your unique selling proposition to attract fantastic staff is easy.... |
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40. The 7 Reasons New Employees Fail
The 7 Reasons New Employees Fail and How To Fix It - Fast!... |

















